Dual Unit General Manager
Full Time • Havertown
Responsive recruiter
Benefits:
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Training & development
Nudy's Cafe is a local, family owned & operated business. The Customer Journey is our key to success. Nudy's Cafe is the go-to casual breakfast & lunch location that provides quick, reasonably priced & freshly prepared meals in a family-friendly environment. We currently operate in 15 locations across Chester, Montgomery, and Delaware Counties. We anticipate future growth throughout local markets as we continue the search for additional locations.
We are actively recruiting for a full-time DUAL UNIT General Manager to lead and manage 2 locations. Our dual unit general managers are exceptional leaders who excel in both teamwork and operational excellence. They oversee all aspects of daily restaurant operations, including the kitchen, dining areas, counter and togo business, while also managing inventory, training, labor costs, and staffing. The General Manager sets the tone for the restaurants, fostering confident and capable assistant managers, shift leaders and team members. As a Senior-level manager, you must be well-versed in both front- and back-of-house operations, ensuring the restaurant maintains its outstanding reputation for service and food in their territory. You will be responsible for delivering high-quality detailed customer experience. You will directly manage and motivate the staff to provide Nudy’s Promise to each and every guest. You will ensure efficient restaurant operations, manage productivity, quality & customer service standards all while working with a great team!
We are actively recruiting for a full-time DUAL UNIT General Manager to lead and manage 2 locations. Our dual unit general managers are exceptional leaders who excel in both teamwork and operational excellence. They oversee all aspects of daily restaurant operations, including the kitchen, dining areas, counter and togo business, while also managing inventory, training, labor costs, and staffing. The General Manager sets the tone for the restaurants, fostering confident and capable assistant managers, shift leaders and team members. As a Senior-level manager, you must be well-versed in both front- and back-of-house operations, ensuring the restaurant maintains its outstanding reputation for service and food in their territory. You will be responsible for delivering high-quality detailed customer experience. You will directly manage and motivate the staff to provide Nudy’s Promise to each and every guest. You will ensure efficient restaurant operations, manage productivity, quality & customer service standards all while working with a great team!
Key Responsibilities
-
Operations Management
- Coordinate daily restaurant operations in both units
-
- Maximize restaurant sales while maintaining high guest satisfaction
-
- Ensure smooth daily operations and uphold all restaurant standards
-
- Be accessible for business-related inquiries, even outside of working hours
-
- Adhere to and ensure execution of all opening, ongoing, and closing procedures
-
- Maintain company efficiency goals (Drinks under 2 minutes, Food in 8 minutes or less, 30-minute total guest experience.)
o Understand and deliver on the Customer Journey
o Respond swiftly & accurately to customer concerns
o Accountability for taking initiative, being people focused and result oriented
-
Inventory & Supply Management
- Regularly review product quality
-
- Manage and oversee inventory (Paper goods, Food products, Coffee & tea supplies, Front-of-house supplies (register paper, printer ink, gift cards, etc.)
-
- Ensure daily completion of temperature logs for coolers
-
Staffing & Leadership
- Interview and recommend quality candidates for hire
-
- Continuously manager, train and coach, all employees, shift leaders and assistant managers to ensure consistency in food preparation, customer service practices & side work schedules.
-
- Oversee weekly staff scheduling for 2 units (Manager, Shift Leader, BOH, FOH, 7 Shifts software experience preferred)
-
- Maintain open communication among management and team members
-
- Ensure efficient service and order accuracy
-
- Utilize Progressive disciplinary action following company policies
-
- Work hands-on in both the kitchen and dining areas as needed
-
- Conduct annual performance reviews for all staff
-
Restaurant Cleanliness & Compliance
- Monitor and maintain cleanliness of kitchens, dining rooms, and service areas
-
- Oversee proper portioning and food presentation
-
- Ensure accurate food prep, labeling, and rotation
-
- Maintain dishwashing area cleanliness and supply levels
Position Requirements Essential Skills & Qualifications
- Strong background in restaurant operations, food service, and cost control (5+ years multiunit salaried restaurant management)
- Proven ability to lead, motivate, and coach teams
- Ability to interpret restaurant operations data from reports and effectively use this information to inspire positive change
- Ability to instill a sense of urgency in the team and maintain high performance standards
- SERV Safe Certified
- Effective leader and motivator, willing to step in and assist wherever needed
- Goal-driven with a focus on personal and professional development
- Highly organized, able to manage multiple projects simultaneously
- Strong people skills with the ability to train and inspire team members
- Open Availability for scheduling
Benefits:
- Industry leading work life balance- No Nights
- Ability to earn comp days
- Company Subsidized Medical Benefits
- Dental Benefits
- Paid Vacation
- Sick Days
- Bereavement Leave
- Day Shift Only
- Shift Meal
- Flexible Schedule
Join us to deliver the Nudy's Promise that our community has been enjoying for decades!
Nudy's Cafe Promise:
I'm honored to be part of the community and welcome you and your family to Nudy's Cafe. We are dedicated to providing a handcrafted, neighborhood dining experience. Thank you for choosing us. Our promise is to make you feel welcome, nourished and excited about coming back because of our excellent service and freshly-made great food. I take my promise very seriously, as I learned the business from my father's restaurant in Villanova, Pa at 12 years old and have owned and been operating my own restaurant Nudy's Cafe since 1979.
This is the only business I've ever known. It's literally in my blood, and I still have the same love and passion for making people feel as special as I watched my father do as a young boy. I promise! - Ray Nudy
Nudy's Cafe Promise:
I'm honored to be part of the community and welcome you and your family to Nudy's Cafe. We are dedicated to providing a handcrafted, neighborhood dining experience. Thank you for choosing us. Our promise is to make you feel welcome, nourished and excited about coming back because of our excellent service and freshly-made great food. I take my promise very seriously, as I learned the business from my father's restaurant in Villanova, Pa at 12 years old and have owned and been operating my own restaurant Nudy's Cafe since 1979.
This is the only business I've ever known. It's literally in my blood, and I still have the same love and passion for making people feel as special as I watched my father do as a young boy. I promise! - Ray Nudy
Compensation: $70,000.00 - $75,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Nudy's Cafes has been a proud member of the Greater Philadelphia community for over 40 years as the "go to" casual breakfast & lunch spot providing quick and delicious meals at a reasonable price! Customers join us to experience our award-winning food, dedicated staff & small town hospitality.
(if you already have a resume on Indeed)
Or apply here.
Medical and Dental Benefits
Nudy’s Cafes offers medical and dental benefits for Full Time employees after 90 days of employment and Part Time employees after 1 year.
Growth Opportunities
We are growing! Nudy’s Cafes is always looking for teammates who are eager to take the next step in their career and grow with us.
Shift Meal
All employees and managers are provided with a scheduled break with a shift meal each day.
BOH Paid Vacation
Full Time culinary employees are eligible for accrued time off, up to 1 week in their first year. Retention bonus added after year 5, to include an additional bonus of one weeks pay.